Deana Forrest
Founder & CEO
Deana founded Box It in 2019 and set the standard every order is still held to: if we wouldn't send it to our own customer, it doesn't leave the building.
The 3PL that still answers the phone
Warehousing and fulfillment for e-commerce, B2B, Amazon, and DTC brands from our Salt Lake City, Utah warehouse — shipped quickly, correctly, and with care.
(801) 449-1203Mon–Fri, 9 AM to 5 PM MT
See how it works
Live from the floor
100smerchants served
40+countries shipped to
24 hrquote turnaround
Carriers and platforms we work with
Large enough to deliver, small enough to care
Efficiency is everything in e-commerce. Our fulfillment operation integrates directly with your online store for fast, accurate, reliable delivery. From warehousing and inventory management to pick, pack, and ship, we handle the logistics so you can focus on growing your business.
Direct Shopify, Amazon, eBay, Wix, Order Desk, Walmart, TikTok Shop, Temu & Wayfair integrations
Real-time inventory & order tracking
On-demand manufacturing for nutritional startups
A single U.S. team on the phone and the floor, so nothing gets lost in a handoff.
One partner for the entire order journey
Storage, fulfillment, technology, and cross-border shipping under one roof, sized to your volume and built to scale with it.
Order fulfillment
Pick, pack, and ship the same day orders drop, packed carefully and on brand.
Warehousing & inventory
Organized storage with real-time counts, low-stock alerts, and cycle checks.
Integrations & technology
Your store, marketplaces, and carriers wired together so orders flow automatically.
Global & cross-border shipping
Duties, taxes, and customs paperwork handled so parcels clear the border without surprises for your customer.
Private label, kitting & returns
On-demand manufacturing for nutritional brands, custom bundles, and painless return processing.
How fulfillment works
Five simple steps, handled with care
Your brand and products, received, stored, and fulfilled quickly and correctly.
1
Receive
Inventory arrives, scanned & checked in accurately.
2
Store
Organized in our warehouse, tracked in real time.
3
Pick & Pack
Orders picked and packed carefully, on your brand.
4
Ship
Matched to the best-value carrier automatically.
5
Deliver & Returns
Fast delivery to your customer, plus easy returns.
International shipping
Expand your horizons, without the customs headache
Selling across borders shouldn't mean surprise duties, held parcels, or angry customer emails. We manage the paperwork, thresholds, and carrier selection for every major destination, so international orders feel as routine as domestic ones. Moving goods between the US, Canada, and Mexico? We also manage USMCA compliance and certificates of origin.
Start with shipping to CanadaCanadaShipping to Canada
USMCA-eligible goods cross duty-free. We manage customs paperwork so parcels don't stall at the border.
United KingdomShipping to the UK
We handle UK VAT thresholds and customs declarations so your customers aren't hit with surprise fees.
European UnionShipping to the EU
IOSS-ready cross-border shipping keeps duties and taxes transparent across all 27 member states.
Why Box It 3PL?
Service is the advantage
Warehouses get built and shipping rates get negotiated. How we answer the phone, respond, and take ownership of a problem is the part that's hard to copy.
Handled like it's ours
Behind every SKU and shipment is your brand and your reputation. We make decisions with the urgency we'd want if the business were our own.
Own it and solve it
Problems happen in logistics. When they do, the first question isn't whose fault it is, it's how we fix it and who needs to know.
Meet the team
Founder-led, female- and minority-owned
Box It is a 100% female- and minority-owned company, run by the same small team that has held order accuracy at 100% since 2019. Here's who you'll be working with.
McKay Mahlum
President
McKay oversees the business day to day, from client relationships to growth, so every brand gets the same level of service whether it ships fifty orders a month or five thousand.
Santiago Lozano
Warehouse Manager
Santiago runs the warehouse floor and the people on it: receiving, storage, pick and pack, and the QC checks that keep order accuracy at 100%.
Clarissa Mayang
Accounting & Finance Manager
Clarissa manages billing, invoicing, and the books, so your statements are clear, accurate, and easy to reconcile.
Let's get your first shipment moving
Tell us what you're shipping and where it's going. We'll reply with a straightforward quote within 24 hours, no sales runaround.